What is the Product Warranty of yelehan.com?
yelehan.com chooses products to sell based on their excellent designs and proven hardware reliability. We check all of your orders during the packing stage to make sure that accessories are included.
We have a strict testing process to ensure that your ordered products are functionally correct before they are packed and sent to you.
Different categories products have different warranty.
products are covered by 30 days WARRANTY for refund or replacement.
Please read the following after-sales terms first so as to better under yelehan warranty:
1．Missing Item
Items missed completely or partially from an order
2．Wrong Product Received
Product that is completely different from yelehan web description
3. Customer Induced Damage
Damage caused by customer’s incorrect operation or insufficient protection, including but not limited to screen broken, moisture, scratch, etc.
4. (Defect) Can Not Duplicate
Product is claimed as defective by customers. But it is tested as "No Defect" by yelehan engineer upon receiving.
5. Out Of Warranty
Product that exceeds the warranty period
6. Non-Authorization Return
Customer returns the products without yelehan authorization (RMA Approval)
7. Warranty Period
A period which is defined as ?From the shipping date （on yelehan web) to the RMA application date?.